We aim to process all orders within 2–3 business days. During periods of high order volume, processing may take up to 7 days.
Once your order ships:
- Standard delivery typically takes 5–7 business days, depending on your location.
- You will receive an email with a tracking number.
Please note:
- Shipping times may be extended during holidays, peak seasons, or due to carrier delays.
- Addis Aroma Candle is not responsible for delays caused by carriers or circumstances beyond our control.
Incorrect Address Policy
Please double-check your shipping details before placing your order. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Missing apartment or unit numbers typically result in the package being returned to us by the carrier.
If you realize your address is incorrect:
- Contact us immediately . If your order has not yet shipped, we will do our best to update it.
- If the order is returned to us due to an incorrect address, you may choose to:
- Pay an additional shipping fee to have it reshipped, or
- Request a refund for the product cost, minus the original shipping fee.
